The new buzzword is agile - as reported in the latest Library and Information Update (July 03) from CILIP. The article reports on a TFPL seminar - concluding that we should not be content with offering a support service - as librarians, we should embed ourselves in our organisations - "gatecrashing meetings", "getting involved in other departments' innovations". The article also emphasises the importance of networks for offering support and help - a reassuring message as we launch DLnet :-)