DLnet

Digital Libraries Network is for health librarians and trainers in the UK, interested in promotion and training.

Friday, July 25, 2003

Top Tips

At the DLnet masterclass in Manchester on Tuesday, the group came up with a whole load of useful tips for running events. The Top Tip, voted as the favourite, appears as this week's DLnet Tip of the Week:

Make time to keep up-to-date yourself which came from Kieran's group

The close runner up (just 2 votes in it!) was to Make Training Focused - that is, to know what people need to get out of it, which came from C Powell's group

Here are all the tips by category:

Content
from Kieran's group
  • Reinforce content after training
  • Check all live links
  • Evaluate feedback
  • Have a back up resource
  • Target content to the audience
  • Develop a lesson plan
  • Be flexible
  • Have fun and interest generators
  • Nothing is perfect
  • Plan interaction - communication is a 2-way process
  • Be honest if you don't know
  • Deliver in short bite-sized lumps
  • Make time to keep up to date yourself

Venue
from MP and JR
  • Trainers can travel - "bringing knowledge to you"
  • "My place or yours?"
  • Training : any place, anywhere, anytime
  • Ready, steady, TRAIN
  • All you need is a PC and a connection

Equipment
from Louise, Debbie, Helen, John
  • Going remote? Check your leads/cables are long enough!
  • Back up training materials on e.g. Powerpoint rather than rely on live
  • Test equipment in situ before use
  • Ensure trainees can use equipment before training - arrange preliminary mouse-handling practice where necessary
  • Cache web pages before live demos

Materials
from K Turtle's group

  • Keep plenty of stocks of materials
  • Reminder sheets for trainees which aren't too cluttered
  • Make sure materials are up-to-date
  • Make good use of materials already available via DLnet

Training tips
from C Powell, E Bowen, K Turtle, FF
  • Make training focused - know what they need to get out of it
  • Focus by discipline and level of knowledge
  • Flexible time and location
  • Be friendly and proactive
  • Bitesize chunks of knowledge are more memorable
  • Don't do training on a Friday afternoon!
  • Use multi-purpose materials e.g. a crib sheet could also be a mouse mat
  • Put up promotional materials in toilets e.g. flyers on the back of toilet doors

Attracting non-users
from Jane, Angus, Steve, Rhona
  • Advertise on intranet
  • Virtual library service
  • Promote home and office access to services
  • Keep it simple
  • Attend department meetings
  • Work with your IT department
  • Speak or have a stand at your organisation's induction days for new staff

Promotion
from Gwyneth, Lee, FF
  • NeLH URL on paper drip mats (i.e. the mats which go between your cup and saucer)
  • Make clear and obvious link to NeLH from our own web pages
  • Doorstep staff in the queue for lunch
  • Effective use of e-mail
  • Update mousemats
  • Smile more
  • Put flyers on doors where staff come in to the library etc
  • Make sure promotion is timely and specific - relate to current awareness issues
  • Use a Quiz of the Week
  • Table flyers in the canteen

Evaluation
from L Jones' and S Beck's group
  • Evaluation helps the trainee to see if their objectives have been met
  • Ensure they know you will act on their feedback
  • Use incentives e.g. fines amnesty or free photocopying if ideas are implemented
  • More incentives e.g. each evaluation form has a raffle ticket/prize....

Funding
from LHF
  • Never say no - or almost never!
  • Talk "their" (i.e. potential funders) language
  • Prove your worth using evidence and statistics
  • Know your place in the organisation and refer to goals and to drivers such as CHI visits
  • Know your finance source
  • "Sell" your staff

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