Digital Libraries Network is for health librarians and trainers in the UK, interested in promotion and training.

Friday, August 22, 2003

"Information pollution"

Jakob Neilsen's Alertbox is geared around usability issues but sometimes features more general advice. Earlier this month, Neilsen warned of the dangers of "information pollution". Although Neilsen is talking about all sorts of information, the message is worth remembering : Excessive word count and worthless details are making it harder for people to extract useful information. The more you say, the more people tune out your message. And applies to the kinds of information we put out e.g. user guides, signage, publicity.

The latest Alertbox is also interesting : Mobile Devices: One Generation From Useful. The message is New mobile devices show a huge improvement over previous generations, but they're still not good enough to score a real win. To get there, we need both PC-integrated applications and specialized mobile services rather than repurposed website content.


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